Lasting Serenity Telepsychiatry maintains strict policies regarding outstanding insurance deductibles and unpaid fees.

All clients with outstanding insurance deductible are responsible for making a payment towards their insurance deductible amount before receiving services.

Payment must be received at least 24 hours prior to their scheduled appointment; failure to comply will result in a delay in scheduling.

Based on the outstanding deductible, both parties acknowledge that the practice will not receive reimbursement from the respective health insurance for the services rendered until the deductible is fulfilled. Consequently, to ensure providers are compensated for their services, we have implemented the fees below:

For BOTH new and existing clients with insurance deductibles seeking medication management and/or therapy sessions, the following fee structure applies:

• The initial assessment session for medication management requires a $200 payment upfront, which will be applied to the deductible.
• Follow-up visits for medication management patients who have not yet met their deductible necessitate a $100 payment per session.

Failure to comply with these policies may result in appointment scheduling delays.

All payments must be made 24 hours before the scheduled appointment via patient portal, invoice sent, phone, or via the website.

Thank you for your cooperation.